At Outfyra, we aim to provide a reliable and efficient shipping experience. This policy explains where we ship, how long orders take, and what to expect after you place an order.

Shipping Availability

We currently ship to customers in the United States. If your location is not supported during checkout, please contact us at info@outfyra.com before placing your order.

Shipping Costs

We offer free shipping on all orders to the United States. No minimum order required what you see is what you pay.

Order Cut-Off Time

The daily cut-off time for order processing is 5:00 PM Pacific Time (PT). Orders placed before the cut-off time on a business day begin processing the same day. Orders placed after the cut-off time, or on a public holiday, are processed on the next business day.

Order Processing Time

Orders are typically processed within 0 to 3 business days (Monday through Saturday). Processing time is the time between when your order is placed and when it is prepared, packed and handed over to the carrier for shipment.

Estimated Delivery Time

After dispatch, estimated delivery times for orders to the United States typically range from 4 to 8 business days. Delivery times may vary due to carrier delays, weather conditions, customs, or other external factors beyond our control.

Total Estimated Delivery Time

The total estimated delivery time for orders to the United States — combining processing and delivery — is 4 to 11 business days.

Carriers

We work with trusted shipping partners such as DHL, UPS, USPS, local carriers, or similar delivery services, depending on the destination and fulfilment route.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with your tracking information. You can also track your order at any time via our Track Your Order page. Please allow up to 48 hours for tracking details to update after dispatch.

Address Changes

If you need to update your shipping address, please contact us at info@outfyra.com within 24 hours of placing your order. Once an order has been shipped, we may not be able to change the delivery address.

Delays, Lost or Damaged Packages

While we do our best to ensure timely delivery, we cannot be held responsible for delays caused by the carrier or other circumstances outside our control. If your package appears lost, significantly delayed, or arrives damaged, please contact us at info@outfyra.com and we will work with you and the carrier to resolve the issue.

Incorrect or Incomplete Addresses

Please make sure your shipping details are complete and accurate at checkout. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If a package is returned to us due to an incorrect address, we will contact you to arrange reshipment.

Contact

Phone: +31 6 84 56 32 62
Email: info@outfyra.com
Outfyra is part of: JN Marketing
KVK: 42027454
Address: Patrijs 10, 7943 SE Meppel, Netherlands
BTW: NL005440986B97